Senior Director, Human Centered Change, Salesforce
Rachana is a Senior Director at Salesforce, she leads the Human Centered Change practice and helps customers design human centered changed journeys. As a relationship-focused, tech-savvy thought leader with a track record of success in developing human centered change for large-scale organizations, Rachana has led global teams to support organizations with their digital transformations. She is a passionate believer in the power of collaboration and empathy to drive organizational change initiatives which focus on the human need to build a safe and engaging environment to prepare for, adopt and adapt to change. Rachana is passionate about helping organizations and people be successful in their endeavors.